Dan Malone Director @Mawla Digital Agency

I’m an engineer by trade, passionate about creating and growing businesses and products.

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Intro

It is really hard to recall exactly where your head was 1 year ago. I’ve spent some time reading through emails, last years post, and looking at slack messages, so here we go.

For those new to me and my business Mawla - we’re an Irish HQ’d digital agency, with staff sprinkled about Europe.

We deliver ambitious technical and design projects, bringing businesses closer to their customers - by crafting zippy user experiences and hyper optimised web and mobile websites.

We’re passionate about building catered content management systems. Speed, fluidity and content are key to great customer experiences. Empowering content creators is core to our process.

Why should you read this?

We’re focused on scale and growth, our ambition is to grow globally. We’re not just focused on the here and now, we’re process and efficiency oriented, we’re going for growth. This is a core theme of this post, and it lives rent free in my head.

I started my career with a short stint in Intercom. What I learnt there was a growth and scale mindset. Though I’ve gone in another direction, a lot of the core themes I learnt there have shaped my thought process.

Business can be absolute chaos, the market can lead you in all sorts of directions. It can abruptly swerve and leave you holding the wheel as you careen off a cliff — if you let it.

Many agencies are happy to live month to month, reacting. Reacting to time thieves and the random business that comes in the door. I’ve felt that tug, I’ve followed it a little, but what I’ve realised is that reacting is dangerous. You can wind up invested in processes, technologies and communities that become obsolete.